Privacy Policy

Mountain House Towing & Recovery ("the Website," "the Business," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share when using this website. This Privacy Policy explains what information may be collected, how it is used, how it is protected, and the choices available to users.


This website is operated as a local lead-generation and marketing platform designed to help connect individuals seeking towing-related assistance with service opportunities. By accessing or using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit this website, certain information may be collected to help us respond to inquiries, improve website performance, and maintain a reliable user experience.

Information you voluntarily provide may include:

  • Name
  • Email address
  • Phone number
  • Service address or location details
  • Information submitted through contact forms
  • Messages or other information you choose to provide

In addition, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • General geographic location derived from your IP address

This information helps us understand how visitors use the website and supports ongoing improvements.

How Your Information Is Used

Information collected through this website may be used to:

  • Respond to service inquiries and contact requests
  • Coordinate communication regarding requested services
  • Route inquiries to appropriate service providers or business representatives
  • Improve website functionality and user experience
  • Analyze website traffic and visitor behavior
  • Maintain website security and prevent misuse
  • Comply with applicable legal obligations when required

Personal information is used only for legitimate business purposes consistent with the reason it was provided.

Cookies and Tracking Technologies

This website may use cookies and similar technologies to improve functionality and understand how visitors interact with the website.

Cookies may be used to:

  • Remember user preferences
  • Measure website performance
  • Analyze visitor activity
  • Improve navigation and usability
  • Support advertising and remarketing efforts where applicable

Most web browsers allow users to control or disable cookies through browser settings. Disabling cookies may affect certain website features.

Third-Party Services

This website may use trusted third-party services to support website operation, analytics, communications, advertising, or form processing.

Examples may include:

  • Website hosting providers
  • Analytics platforms
  • Contact form services
  • Spam prevention tools
  • Mapping services
  • Marketing and advertising platforms

These providers may process information according to their own privacy policies. We encourage users to review the privacy practices of any third-party services they interact with.

This website may also contain links to external websites. We are not responsible for the privacy practices or content of websites operated by third parties.

Data Protection

Reasonable administrative, technical, and organizational safeguards are used to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

While appropriate security measures are implemented, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure. Users submit information at their own discretion.

Data Retention

Information is retained only for as long as reasonably necessary to:

  • Respond to inquiries
  • Maintain business records
  • Improve website services
  • Meet legal or regulatory obligations
  • Resolve disputes when necessary

When information is no longer needed, reasonable efforts are made to securely delete or anonymize it where appropriate.

User Rights

Depending on applicable laws, users may have the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where appropriate
  • Withdraw consent when processing is based on consent
  • Object to certain types of data processing where permitted by law

Requests relating to personal information may be submitted using the contact information provided below. Reasonable verification may be required before processing certain requests.

Children's Privacy

This website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If information is believed to have been submitted by a child, please contact us so appropriate steps can be taken to remove the information where applicable.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in business practices, website functionality, legal requirements, or operational needs.

Any updates will be posted on this page with a revised effective date. Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or how information is handled, please contact:

Mountain House Towing & Recovery

Email: mountainhousetowing@gmail.com

Phone: 209-901-3509

Address: 898 De Anza Blvd, Mountain House, CA 95391, USA